Returns & Exchanges

We want you to be fully satisfied with your Sherpa Adventure Gear, which is why we offer a 30-day return window for all unwashed and unworn items with original tags attached. Our gear is built for the journey, and we are committed to helping you find the perfect fit for your next expedition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Gear

  Place the items in their original packaging, ensuring all hangtags are intact, and include the packing slip provided in the portal.

• 3.
  Label and Ship

  Print the prepaid shipping label generated from our portal, securely attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned gear, we will process your refund to the original payment method within 7 to 10 business days.